The Knee Exerciser Pro® Return & Refund Policy
We want you to be completely satisfied with your Knee Exerciser Pro® purchase. If you are not, we offer a 30-day money back guarantee.
If you are not 100% satisfied with your order, you may return the item(s) within 30 days of the delivery date for a full refund. To be eligible for a return, the item must be in its original condition and packaging.
To initiate a return, please contact our customer service team here with your order number and reason for return. Once your return is approved, we will provide instructions for sending your item(s) back.
Please note:
Refunds will be issued to the original payment method within 5-7 business days after we receive the returned item(s).
Shipping fees (if applicable) are non-refundable.
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part and approved by OLe! LLC customer service. Note: OLe! LLC offers free replacement for any defective product reviewed and approved by OLe! LLC customer service. No return required!
If you have any questions or need assistance with your return, please do not hesitate to contact us.